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Methodist Works with Apple to Provide Information via Health App

In the Community

Access to your personal medical information just got easier for Methodist patients who utilize my.Bestcare.org.

Methodist is one of 39 health systems in the United States to work with Apple to offer health information data access through the Apple Health app. 

Methodist is the only health system in Nebraska and Iowa with this capability.

How Apple users access information

Patients must be enrolled in the my.Bestcare.org (patient portal) to access their information through the Apple Health app.

Methodist patients can view their medical records simply by updating their iOS software on their iPhone and then follow the steps below.

  • Patients can access the Health app and select Health Records.
  • The nearest hospital and clinic locations will appear if the user has “location services” active on their iPhone. Patients can also search for Methodist by name or location.
  • Users can then tap on any Methodist location.
  • Users will then be asked for their my.Bestcare.org (patient portal) username and password.
  • Once entered the specific health data will download.

What information is available?

The health information accessible within the Health app includes allergies, conditions, immunizations, lab results, medications, procedures and vitals. Health app users will receive notifications when their patient information is updated.

The information and patient data is encrypted and protected with the user’s iPhone password.

“Methodist has always been forward-thinking and my.Bestcare.org, our patient portal, is a great example of that. Apple’s Health app, in conjunction with the patient portal, is another way to make it beneficial and help our patients realize the power of that data.”

Dr. Greg Hutteger
Chief Medical Information Officer, Methodist Health System

Patients can still utilize my.Bestcare.org for direct physician communication, refill requests, etc. Those capabilities are still only accessible through the patient portal.

“I feel this is a big step toward patient engagement, which is something we as physicians are all striving for,” Dr. Hutteger said. “It puts the power of data in the patient’s hands – and that’s exciting.”

If you have not yet signed up for my.Bestcare.org, contact your Methodist health care provider’s office to do so.

Claudia Bohn

About the Author:

Claudia Bohn, a former journalist, is director of public relations/communications for Methodist Health System and loves sharing stories that highlight The Meaning of Care.

See More Articles by Claudia Bohn